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Cloud Services Ops, Technician @ PTC

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 Cloud Services Ops, Technician

Job Description

  • Consumes monitoring platforms and responds to alerts to maintain optimal environment performance.
  • Suggests new triggers and logging issues based on incident resolution feedback.
  • Identifies and fixes broken monitors using tools and scripts to ensure accurate reporting.
  • Maintains a comprehensive understanding of supported platforms on an application level.
  • Monitors high-criticality alerting across all monitoring applications to address alerts promptly.
  • Reviews and resolves existing incidents in the ITSM platform for necessary troubleshooting.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Job Classification

Industry: Software Product
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: PTC
Location(s): Noida, Gurugram

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Keyskills:   iics oracle informatica powercenter data warehousing engineering sql server sql kettle plsql technical support unix shell scripting pdi etl tool linux troubleshooting debugging pentaho mysql etl informatica unix communication skills

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PTC

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on ...