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SAP Global Customer Identity Professional @ SAP Servers Tech

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 SAP Global Customer Identity Professional

Job Description

  • Sales Strategy and Execution
    • Develop and execute comprehensive strategies to promote SAP CIAM.
    • Drive effective demand management by forecasting pipeline health, identifying coverage gaps, and coordinating with field and partner teams for effective demand generation.
    • Identify and prioritize CX and BTP customers with potential for CIAM opportunity
    • Contribute to achieving and exceeding New Upsell bookings targets for SAP CIAM.
  • Consumption and Customer Renewals
    • Act as executive sponsor and COE within SAP CIAM accounts.
    • Develop and execute comprehensive renewal strategies.
    • Drive customer adoption and consumption of SAP CIAM solution, identify adoption gaps and strategies to promote new product innovations.
  • Customer Engagement and Relationship Management
    • Build and maintain strong relationships with key stakeholders and decision-makers within client organizations.
    • Engage in consultative conversations to understand customer challenges, articulate the value proposition and recommend CIAM and ECPM technologies.
    • Provide exceptional customer service to ensure client satisfaction and foster long-term partnerships.
  • Product Expertise and Demonstration
    • Serve as an expert on SAP CIAM offerings
    • Work with Product Managers and Product Marketing to define and execute new and innovating go to market initiatives.
    • Deliver compelling presentations and demonstrations to showcase the benefits of SAPs CIAM solution internally and externally to the business.
  • Collaboration and Resource Management
    • Work closely with internal stakeholders from Customer Success, Partner ecosystem to support customer engagements and accelerate deal closure.
    • Strong alignment with the Account teams, Customer Success Partners Partner Business manager to drive successful adoption and consumption of SAP CIAM.
  • Forecasting Reporting
    • Own accurate forecasting for SAP CIAM pipeline bookings.
    • Report regularly to global leadership and contribute to QBRs with actionable insights and progress updates.
    • Share best practices and success stories across global sales, partner and customer communities.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Consulting
Role Category: Other Consulting
Role: Operations Consultant
Employement Type: Full time

Contact Details:

Company: SAP
Location(s): Bengaluru

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Keyskills:   sap cyber security web services consumables enterprise architecture microsoft azure access management identity access management sso salesforce crm salesforce angular identity management idm iam struts saml ciam oauth reporting architecture crm

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SAP Servers Tech

SAP Servers Tech help our clients achieve their business goals and objectives by guiding them through all the options for SAP Server Access systems available. SAP Servers tech is providing supports to multiple domestic clients.