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Senior Network Engineer @ Infinite

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 Senior Network Engineer

Job Description

T2 Packet Core:- Overall 5-10 years of relevant experience in PS Core/Telecom Domain
  • Ready to work in 24*7 Work environment, manage NoC operations and incidents.
  • Perform second level troubleshooting using tools and utilities to resolve network related issues.
  • Heath Check and Maintenance Operations on in scope network elements and infrastructure
  • Severity 1 to 4 Incident triage, support, management, restoration, recommendations
  • Root Cause Analysis Support, post incident or event
  • Work with Major Incident Management team for Major Incident Resolution.
  • Creation and maintenance of processes and procedures for T2 tasks
  • Provide Support for network configurations, expansions, installations, and updates.
  • Maintain and update all network documentation, process configurations.
  • Interface with all internal and third-party support providers and vendors in the management and resolution of incidents.
  • Responsible for the process to effectively monitor all services that ensures compliance with Tier model and SLAs.
  • Ensured efficient resolution of incidents through people, process and technology.
  • Provide timely, accurate, and effective communication on service impacting events. Work with vendors on issue resolution and communications.
Qualification and Technical skills:
  • Experience in ERICSSON vendor devices
  • Responsible for operations,configuration and change management across Packet Core nodes (SGSN, MME, GGSN, SGW, PGW,ePDG, PCRF, AAA, DNS, CGF/EMM, etc.).
  • Expertise in network interface trace analysis and troubleshooting across Gb, RANAP, S5/S8, S11, Gn, Gx, Gy, Rx, etc.
  • Good experience in Packet Core Knowledgeable of telecommunications protocol and networks SS7, GPRS (Call Flows/Protocols), UMTS (Call Flows/Protocols) VoIP like GTP,Diameter,
  • Fault identification/correction/ reporting skills on the subsystem and equipment
  • Good working knowledge of Linux operating systems
  • Review and prepare the relevant technical document i.e. RCA
  • Manage software upgrade and backups.
  • Analyse MOPs and preparation for Change Management activities
    Resolving Incidents in provided SLA .
  • Available to handle customer technical queries all the time and ensure timely response.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: IT Network - Other
Employement Type: Full time

Contact Details:

Company: Infinite
Location(s): Noida, Gurugram

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Keyskills:   RCA Change management Linux SS7 VOIP DNS Incident management Issue resolution GPRS Troubleshooting

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Infinite

About Xperience Infinite: Xperience Infinite specializes in developing cutting-edge Computerized Maintenance Management System (CMMS) solutions tailored for UK-based retail giants. Our innovative products are designed to manage and maintain assets and resources efficiently, ensuring optimal perfor...