International voice process @ Live Connections.

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International voice process

Live Connections.
1 Positions
Chennai
1 day ago
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Job Description

Respond promptly, courteously, and knowledgeably to technical support inquiries
Provide top-tier support to all customers with a goal of first call resolution
Educate customers on system installation/use, and assist in troubleshooting
Utilize prior customer support experience to enable customer success and happiness
Use problem-solving skills to solve customer issues and address concerns
Outbound calls to current customers to address issues, when needed

Skillset

1+year experience in Technical Support or Customer Support Environment
Proven success in a phone-based customer service or call center position
Ability to understand and determine root causes to customer issues
Comfortable with technology and ability to provide technical assistance for consumer electronics
Strong work ethic and the drive to contribute to company goals
Clear and effective phone communication skills to ensure all customer issues are resolved
Ability to work independently and in a team setting
Ability to prioritize in a fast-paced environment and excellent time management skills
Positive, can-do attitude and eager for continuous improvement
Strong commitment to customer happiness and satisfaction

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: IT Operations / EDP / MIS
Functional Area: Not Specified
Role/Responsibilies: International voice process

Contact Details:

Company: Live Connections.
Location(s): Chennai

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Keyskills: international bpo technical support international call center

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Live Connections.

Juniper Technologies is authorized for recruiting and training the candidates,Juniper Technologies is a strategic unit of Tata Consultancy Services focused on Manufacturing Industries (SMB), Educational Institutions and Examination Boards. Juniper Technologies provides technology by means of a uniqu...

International voice process @ Live Connections.

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