Customer Support @ Rebootxp Techpro

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Customer Support

Rebootxp Techpro
20 Positions
Delhi, NCR
6 days ago
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Job Description

Role & Responsibilities:

Handle customer queries through both calls and chats (blended process).
Provide accurate information and resolve issues within defined timelines.
Maintain documentation of customer interactions and actions taken.
Ensure high levels of customer satisfaction and service quality.
Follow communication guidelines, policies, and procedures.
Coordinate with internal teams to escalate unresolved issues.
Meet daily/weekly performance targets and KPIs.

Preferred Candidates:

Minimum 6 months of experience in Customer Service or BPO.
Excellent communication skills (verbal & written).
Ability to multitask and manage time effectively.
Comfortable handling both voice and non-voice tasks.
Good problem-solving and customer-handling skills.
Basic computer knowledge and typing speed.
Immediate joiners preferred.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support

Contact Details:

Company: Rebootxp Techpro
Location(s): Delhi, NCR

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Rebootxp Techpro

Rebootxp Techpro Private Limited

Customer Support @ Rebootxp Techpro

Home > Customer Service (Domestic)