International Voice Process Executive - Sal
- Multinational Company
- 70 Positions
- Bengaluru
- 3 days ago
- Email to a friend
- Report this job
Job Description
Hello Applicant,!
Greetings from Job Factory
As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others.
For More Details
Call : HR Swathi @ hidden_mobile (call or WhatsApp)
Email id : hidden_email
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner.
Resolve customer issues promptly and accurately, ensuring high levels of customer satisfaction.
Provide detailed information about products and services.
Assist customers with order placement, billing inquiries, and technical support.
Maintain customer records by updating account information and documenting interactions.
Collaborate with team members and other departments to resolve complex issues.
Escalate unresolved issues to the appropriate internal teams.
Follow company procedures and guidelines to manage customer interactions.
Continuously seek to improve customer support processes and efficiency.
Qualifications
Education: Bachelor's degree in any discipline.
Experience: No prior experience required; training will be provided.
Fresher Are Also welcome.
Skills:
Excellent verbal and written communication skills.
Strong problem-solving abilities.
Ability to handle multiple tasks and prioritize effectively.
Proficient in using computers and familiar with customer service software/tools.
Empathetic and patient, with a genuine desire to help customers.
For More Details
Call : HR Swathi @ hidden_mobile (call or WhatsApp)
Email id : hidden_email
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: International Voice Process Executive - SalContact Details:
Company: The Job FactoryLocation(s): Bengaluru
Keyskills: international voice process inbound process international call center customer service customer care communication skills csr csa
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Multinational Company
The Company Manufacturing Consumer and others all Products. The Company is also India's largest exporter of Consumer Products. The Company has biggest Channel Network in India as Plants, Branches and Service Centers.
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