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Walkin Interview For SME RCA role @ Cognizant

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 Walkin Interview For SME RCA role

Job Description

3 - 6 yrs exp only


Role & responsibilities

  • Act as a domain expert for project processes and deliverables.
  • Perform Root Cause Analysis (RCA) for issues and provide actionable insights.
  • Collaborate with colleagues and clients across multiple geographies to ensure smooth operations.
  • Handle multiple tasks efficiently while maintaining accuracy and timelines.
  • Support continuous improvement initiatives and contribute to process optimization.

Preferred candidate profile


Excellent written and verbal communication skills to interact with global teams.

  • Strong analytical and reasoning abilities with proven problem-solving skills.
  • Logical thinking and ability to make data-driven decisions.
  • Ability to multi-task and manage priorities effectively.
  • Maps background is not mandatory but will be considered an advantage.

Demonstrated experience in Root Cause Analysis (RCA) and issue resolution

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Hyderabad

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Keyskills:   Root Cause Analysis RCA Mapping Process Improvement

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