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Software Engineer @ Virtusa

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 Software Engineer

Job Description

Role Objective:

  • Responsible for creating, validating, and managing order forms/contracts for Google services. The role ensures accuracy of customer requirements captured by Field Sales Representatives (FSR), translates them into compliant order forms, and facilitates a seamless deal execution process. The DSS collaborates with SMEs, QA, and sales teams to ensure compliance, efficiency, and customer satisfaction.
  • Key Responsibilities:Order & Contract Creation

    • Review requirements provided by Field Sales Representatives (FSR) and validate customer account details.
    • Prepare order forms/contracts including order#, services availed, unique user IDs, legal contact information, and email IDs.
    • Ensure completeness, accuracy, and compliance of order data with policies and guidelines.
    • Update internal systems with validated order information.

    Renewals Management

    • Process renewal cases by validating order forms/contracts.
    • Update Q+ and other internal tools with accurate renewal information.

    Deal Structuring & Compliance

    • Ensure orders/contracts align with Googles commercial and legal frameworks.
    • Perform approval vs policy and approval vs contract checks prior to submission.
    • Collaborate with SMEs for order form/contract review and incorporate feedback.

    Stakeholder Collaboration

    • Provide clarifications to internal stakeholders regarding order details when required.
    • Support escalations by providing accurate order data and documentation.

    Quality & Process Adherence

    • Follow standard operating procedures (SOPs) for deal creation and documentation.
    • Ensure orders pass through QA checks and address feedback promptly.
    • Minimize repeat errors through proactive error-proofing of order forms.
    • Maintain high accuracy rates to reduce client-found defects.

    Skills & Qualification : s:

    Graduate equivalent in commerce/finance background preferred

    Work Schedule:24x7 rotation shifts.

    13 years of experience in deal desk, renewals, provisioning, sales operations, order management, or contract management.

    Strong knowledge of order form/contract creation processes.

    Excellent attention to detail, analytical ability, and compliance orientation.

    Excellent written and spoken English skills.

    Strong verbal and written communication skills for cross-team collaboration.

    Job Classification

    Industry: Banking
    Functional Area / Department: Engineering - Software & QA
    Role Category: Software Development
    Role: Software Development - Other
    Employement Type: Full time

    Contact Details:

    Company: Virtusa
    Location(s): Bengaluru

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    Keyskills:   software engineer contract management deal structuring order management dss sales field sales sales operations qa operations customer satisfaction compliance legal ids finance process adherence communication skills

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