Workplace Technology Engineer
- Aeries Technology
- 3 - 5 years
- Hyderabad
- 2 months ago
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Job Description
As a Workplace Technology Engineer at Two Circles, you will look after the tools and technologies our two circlers use remotely and and in our offices to successfully rewire sports. We run a mixture of Windows and Mac devices and leverage a variety of SAAS applications across our 15 locations. Those sites have minimal on-prem infrastructure other than collaboration tech and 3rd party commodity networking to assist hybrid working. As a broader part of our Technology Operations team, this role works with our Service Manager, Workplace Tech Engineers , Information Security and other data and engineering specialists to share knowledge and deliver the best experience to our wider business. This role provides ample opportunities to influence the direction of Two Circles Technology Operations strategy, own the delivery of a wide range of work, and further develop your own knowledge of technologies, systems, approaches and practices.
The ideal background and skills we are looking for:
3-5 years experience in a similar role
Highly proficient in Windows and Mac support
Managing and configuring Office 365 and Azure Active Directory/Entra ID
MDM with Microsoft Endpoint Manager/Intune
Collaboration/unified communications tools and hardware (preferably Teams)
Service Management practices, including incident/request, change and problem management, monitoring events and altering
Awareness of Data Protection, Privacy and Governance principles, e.g GDPR
Experience working as part of a geographically spread, follow-the- team, where clear remote communication and effective end-of-day handovers are essential, and being confident and capable of holding the fort during the hours when you are the only person online
Application of modern workplace security practices
Experience with the following would also be beneficial:
Altassain products (especially Jira)
Broader Azure infrastructure stack
Application Packaging
ITIL Foundation
Project Delivery
Previous 2nd Line experience
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Blockchain Quality Assurance EngineerEmployement Type: Full timeContact Details:
Company: Aeries TechnologyLocation(s): Hyderabad+ View Contact
Keyskills: Service management Ticketing Networking Information security Active directory Windows ITIL microsoft Monitoring Business operations
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