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Sutherland Hiring For customer Service Assciate !! International Voice

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 Sutherland Hiring For customer Service Assciate !! International Voice

Job Description


Sutherland Is Hiring For International Voice Process !!!!!!! Freshers Welcome !!!

Job Description:

We are looking for enthusiastic and customer-focused International Voice Process Executives to handle inbound/outbound calls from international customers, resolve queries, and provide excellent customer service.

Key Responsibilities:

  • Handle inbound/outbound calls from international customers
  • Resolve customer queries related to products/services
  • Provide accurate information and solutions in a timely manner
  • Maintain professionalism and quality standards on every call
  • Document call details and update records in the system
  • Meet performance metrics like AHT, CSAT, and quality score
  • Required Skills & Qualifications:
  • Excellent English communication skills (verbal)
  • Good listening and problem-solving abilities
  • Basic computer knowledge
  • Ability to work in night shifts
  • Customer service or international BPO experience preferred

Criteria

  • Only Candidates From Mumbai are Eligible to apply
  • Excellent communication skills required
  • Accepting Freshers or Fresh Graduates with Good English Communication skills
  • Candidates should be comfortable with Night shifts/ US rotational Shifts

Interested ? Contact Laiba Tambe 8097119*** or Share your resume over whatsapp


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Sutherland
Location(s): Mumbai

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Keyskills:   Customer Support BPO Customer Service Technical Support Calls Voice Process International Voice Process International BPO

 Fraud Alert to job seekers!

₹ -3.5 Lacs P.A

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Sutherland

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