ServiceNow Solution Architect
- Unisys
- 8 - 10 years
- Noida, Gurugram
- 9 days ago
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Job Description
What success looks like in this role:
- Lead ServiceNow platform architecture and solution design for custom applications, integrations, and platform enhancements
- Own end-to-end delivery including requirements analysis, solution design, development, testing, deployment, and post-production support
- Design and develop custom ServiceNow applications from scratch , adhering to platform best practices
- Provide architectural leadership across ServiceNow modules including:
- ITSM
- ITOM
- ITAM
- CSM
- ITBM (APM & PPM)
- FSM
- Other enterprise ServiceNow capabilities as needed
- Define and enforce platform governance, design standards, and best practices to ensure scalability, performance, and maintainability
- Lead, mentor, and review work of onshore and offshore development teams
- Support story refinement, effort estimation, solution proposals, and technical design documentation
- Collaborate with business stakeholders to translate functional requirements into robust technical solutions
- Oversee demand management, release planning, and platform roadmap discussions
- Identify opportunities for platform optimization, automation, and reuse
- Ensure compliance with security, performance, and operational standards.
You will be successful in this role if you have:
- 8-10 years of experience on the ServiceNow platform , with significant 3 years in an Architect or Lead role
- Strong hands-on expertise with:
- ServiceNow scripting (Client Scripts, Business Rules, Script Includes, UI Actions)
- Custom applications and scoped app development
- Flow Designer and legacy workflows
- Service Portal / UI Builder
- Experience designing and implementing integrations using:
- REST / SOAP APIs
- MID Server
- IntegrationHub
- Deep understanding of ServiceNow data model, CMDB, ACLs, and security
- Proven experience leading enterprise-scale ServiceNow implementations
- Strong communication skills with the ability to engage both technical and non-technical stakeholders
- Experience with Agile / SAFe delivery models
- Prior experience defining platform strategy and long-term roadmaps
- Exposure to cloud platforms, enterprise integrations, or DevOps pipelines
- Experience supporting global implementations across multiple regions
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Solution ArchitectEmployement Type: Full timeContact Details:
Company: UnisysLocation(s): Noida, Gurugram
Keyskills: solution architect rest business rules cloud platforms ppm cloud app development scripting servicenow automation ui itsm apis solution design compliance devops design itom agile soap architecture apm communication skills
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