International Voice Process- Customer Service @ IntouchCX

Job Description

Job Title: International Voice Process

Experience: 6months-6 Years

Work Mode: [On-site]

Shift: Night Shift / Rotational

Industry: BPO

Job Description:

We are hiring enthusiastic and customer-focused professionals for our International Voice Process. The role involves handling inbound/outbound calls from international customers, resolving queries, and ensuring a high level of service quality.

Key Responsibilities:

• Handle customer calls efficiently and professionally
• Provide accurate information and resolve queries
• Maintain call logs and follow standard procedures
• Meet quality and productivity targets
• Ensure customer satisfaction through effective communication

Required Skills:

• Excellent verbal communication skills in English
• Good interpersonal and customer-handling skills
• Ability to work in night/rotational shifts
• Basic computer knowledge
• Prior BPO/voice process experience is a Plus

Eligibility:

• Minimum experience of 6 Months in Cutomer support

Salary:2.5LPA- 4.9LPA Benefits:

• Attractive incentives
• Cab facility (Two way Cab)
• Growth opportunities
• Supportive work environment

Interested Candidate can Reachout to the below HR for scheduling the interview

Divya

8660530***

Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)(come along with Your resume, write HR Divya on top of the rrsume and once you reach just ping me or call me)

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Keyskills:   International Voice Process US Process Customer Support Customer Service Bpo Voice Voice Process International Process International Voice communication