Mainframe Capacity Planner @ Ensono

Job Summary

The senior level capacity planner role has principal responsibilities for managing multiple mainframe client accounts to ensure optimal performance. These responsibilities include development of repeatable processes for providing KPI metrics aligned with organizational and client commitments. A core function is to identify and perform detail analyses which result in recommendations to both Ensono and client on how to achieve the best performance on their mainframe compute environment. This senior planner will also be engaged to support diagnostics and resolution contributing to incident root cause investigation. Performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes, as appropriate. Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies. The planner will also interact with other technologies, such as storage, virtual tape, and network in support of the client environment. The Senior Capacity Planner will be engaged in critical capacity projects and support core company strategic initiatives. Will be involved in both existing client support, as well as onboarding new clients. The senior planner will also provide mentoring, technical leadership and guidance to other planners within the organization.

Duties and Responsibilities

Mainframe experience (z-series, zos operating system etc.)
Mainframe scripting/programing experience, utilizing JCL and/or other coding languages
Statistical tool like SAS, MXG expertise
Manage multiple projects with minimal support and shifting priorities
Support multiple client environments each having unique requirements and requests
Understanding of SMF data flow
Weekend support infrequent but possible (1 out of 10 weekends)
Support team on-call rotation
KPI identification and definition
Developing client forecasting models
Mainframe resources should possess zCP3000 experience
Perform Analytical Modeling with tools used to right-size solutions
Mainframe resources IBM pricing concepts and SCRT experience
Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems
Proficient in identifying performance issues
Client Onboarding and outmigration project support responsibilities
Provides mentoring, technical consultation, training, and knowledge sharing to other associates and organizations
Lead and mentor on high complexity assignments to other associates on the team
Establish strong relationships with teams and outsource partners through continuous dialogue and support
Define, engineer, and deploy automation solutions for capacity team supported processes
Microsoft Office proficiency
Senior level verbal and written communication skills

Qualifications

Required Typically requires a minimum of 8 years of related experience with a Bachelor s degree; or 6 years and a
Master s degree; or equivalent work experience
Preferred Understands the competitive Mainframe landscape from both a business and technical perspective
(especially capacity and performance)

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Lead Administrator, zLinux