Capacity Planner
- Ensono
- 3 - 8 years
- Pune
- 2 years ago
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Job Description
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Assigned primary capacity support contact on multiple accounts
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Provide assistance to other capacity team members
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Mentoring Jr team members
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Providing insights to other functional areas in the organization. Supporting capacity projects and core strategic initiatives. Typically has working knowledge on one or more focused platforms (mainframe, distributed, cloud, network, storage) deployed in support of Ensono IT infrastructure model.
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Responsibilities include supporting repeatable processes for providing KPI metrics aligned with organizational and client commitments.
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Supporting projects to develop repeatable solutions and automation to produce turnkey processes which are deployable on our supported environments.
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Supporting new and existing data mining initiatives of available data lake repositories used to streamline accurate and repeatable metrics deliverables.
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Engaged in support of diagnostics and resolution contributing to incident root cause investigation.
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Support senior team members on performance analysis using internally developed tools/processes and vendor products to increase efficiency through automation and/or standard processes as appropriate.
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Stays engaged with industry trends, products and service offerings, which are relevant to existing and emerging technologies.
Requirements:
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Program coding experience
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JCL and/or script coding experience
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MXG or like tools expertise
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Microsoft Office proficiency
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Manage multiple projects with minimal support and continue shifting priorities
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Support multiple client environments each having unique requirements and requests
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Database and data warehouse concepts and experience
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Weekend support is infrequent but possible (1 out of 10 weekends)
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Support team on-call rotation
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KPI identification and definition
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Proficient level verbal and written communication skills
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Provide mentoring to lower level job roles as needed
Qualifications
- Required - Typically requires a minimum of 4 years of related experience with a Bachelors degree; or equivalent work experience
- Preferred - Understands the competitive landscape from both a business and technical perspective
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: EnsonoLocation(s): Pune
Keyskills: Automation JCL Manager Information Technology Coding KPI IT infrastructure Performance analysis Data mining MS Office Data warehousing
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