Lead - Delivery
- Omega Healthcare
- 6 - 11 years
- Hyderabad
- 23 days ago
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Job Description
Job Title: Team Leader
Service Line: AR (Revenue Cycle Management)
Department: Operations
Location: Hyderabad
Shift Details: Night Shift
Work Mode: Work From Office (WFO)
Job Description
- Monitor, identify, and resolve performance, behavior, and attendance issues using defined performance management practices.
- Handle personnel matters and disciplinary actions as required.
- Act as a subject matter expert and provide guidance to Quality Control Analysts within the team.
- Identify training gaps and ensure training needs of team members are met.
- Support SLA adherence under the guidance of the Operations Manager.
- Complete all client-mandated trainings and maintain accurate training records.
- Conduct regular team meetings with direct reports.
- Communicate all process and client updates within defined timelines and maintain proper documentation.
- Act as the single point of contact for assigned team members, ensuring a positive and collaborative work environment.
- Oversee day-to-day functional supervision, including work allocation, attendance tracking, team development, and performance appraisal, in line with organizational policies and compliance requirements.
Job Specifications
- Minimum of 6 years of relevant experience in AR (Revenue Cycle Management).
- Proven experience in team management, client coordination, and stakeholder management.
- Bachelors or Masters degree in any discipline.
Interested candidates can share their CV at:
Sh**************e@om*****s.com
WhatsApp: +91 9004744***
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Healthcare & Life SciencesRole Category: Health InformaticsRole: Medical Biller / CoderEmployement Type: Full timeContact Details:
Company: Omega HealthcareLocation(s): Hyderabad
Keyskills: AR Calling Denial Management RCM Leadership Revenue Cycle Management US Healthcare Denials Medical Billing
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