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Chief Product Head @ Federal Soft Systems

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 Chief Product Head

Job Description

Job Title: Chief Product Officer (CPO) / Head of Product Management


Experience Level: 17+ years in product leadership roles in fintech/payments/SaaS

Location: Hyderabad (WFO)

Function: Product Strategy, Execution, GTM Alignment, Innovation

Role OverviewAs the CPO, you will:

  • Own the full product lifecycle from vision to delivery across all business lines and platforms.
  • Translate customer, business, and regulatory needs into world-class product offerings.
  • Define a cohesive roadmap across PSP, TSP, and international expansion tracks (including ISO to PayFac evolution in the US)
  • Work closely with Engineering, Design, Compliance, and GTM teams to drive platform excellence and innovation

Key ResponsibilitiesProduct Vision & Strategy

  • Define and evolve Toucans product vision and roadmap across PSP (regulated), TSP, and emerging embedded finance opportunities.
  • Drive platformization of capabilities (e.g., Tokenization, Fraud Engine, Smart Routing, Developer APIs) for scalable monetization
  • Align product strategy with business goals - including global expansion, ecosystem partnerships, and regulatory evolution.

Product Execution & Lifecycle Management

  • Lead and scale the product team, including PMs, Product Designers, and Analysts
  • Oversee product development from ideation and customer discovery to launch and iteration
  • Drive delivery of foundational products: Merchant Acquiring Engine, Payment Switch, Smart Routing Engine, vKYC Stack, Orchestration Layer, AI-powered Dispute Resolution, Card Issuance etc.

Customer & Market Insight

  • Stay close to customer needs merchants, enterprises, developers, acquirers, fintechs, and financial institutions.
  • Synthesize feedback into actionable insights and high-impact features
  • Benchmark against global leaders (Stripe, Adyen, Pine Labs, Razorpay, etc.) while identifying white space for innovation

Innovation & AI/ML Integration

  • Work with Engineering and Data teams to embed AI/ML across fraud detection, pricing, routing, reconciliation, and embedded lending.
  • Champion intelligent workflows, self-serve APIs, and AI-driven automation in onboarding, compliance, and customer support.

Global Expansion & Regulatory Alignment

  • Collaborate with Legal/Compliance on regulated product launches (RBI, PCI, ISO, network schemes).
  • Ensure readiness for global formats and protocols: ISO 8583, ISO 20022, EMV, BIN sponsorship, and PayFac compliance (US)
  • Design products with localization and modularity in mind to enable rapid market entry.

Cross-functional Collaboration

  • Align closely with Engineering (CIO & CTO), Design, Compliance, Finance, and Business Development teams to deliver high-impact results.
  • Partner with Sales/Marketing to shape GTM strategies, partner APIs, and channel enablement

Required Qualifications

  • 15+ years of experience in product management, with 7+ years in leadership roles at fintech, payments, or SaaS scale-ups
  • Proven experience in launching and scaling B2B fintech or payments products in regulated environments
  • Strong knowledge of payment ecosystems: acquiring, orchestration, gateways, UPI, cards, ISO formats, tokenization, and embedded finance
  • Deep product instincts with a data-driven and user-centric mindset.
  • Track record of managing complex product portfolios and platform roadmaps.
  • Familiarity with compliance (RBI, PCI-DSS), developer platforms, and monetization frameworks.

Preferred Attributes

  • Experience launching products in international markets, especially the US or GCC
  • Blend of 0 to 1 product creation and large-scale platform optimization
  • Exposure to AI/ML applications in fintech or process automation
  • Strong storytelling ability to align internal teams, investors, and partners.

What We Offer

  • An executive-level opportunity to define the product DNA of a next-gen payments company
  • Full-stack exposure across PSP, TSP, Embedded Finance, and global expansion
  • Culture of ownership, agility, and customer obsession
  • A front-row seat in shaping the payments infrastructure of tomorrow.

Job Classification

Industry: FinTech / Payments
Functional Area / Department: Product Management
Role Category: Product Management - Technology
Role: Product Head
Employement Type: Full time

Contact Details:

Company: Federal Soft Systems
Location(s): Hyderabad

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Keyskills:   Product Development Product Management Product Launch Product Life Cycle Management Product head

 Fraud Alert to job seekers!

₹ 60-80 Lacs P.A

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Federal Soft Systems

Leading Global Product company that specializes in the Digital Transformation