Administrator L3
- Wipro
- 3 - 5 years
- Hyderabad
- 5 days ago
- Email to a friend
- Report this job
Job Description
Job Description
Job Title: Telecom Expense Management Analyst Order Management (Tangoe Platform)
Location: Remote (Offshore)
Experience 4+ Yrs supporting telecom expense management services
Duration: 12 Months (January 2026 January 2027)
Potential for extension based on project needs and performance.
Job Summary:
We are seeking a detail-oriented and proactive Telecom Expense Management Analyst to support Order Management activities on the Tangoe platform. The role involves managing new internet circuit orders and coordinating the disconnection of legacy circuits as part of ongoing telecom optimization projects. The candidate will work remotely and collaborate with global teams to ensure accurate and timely execution of telecom service requests.
Key Responsibilities:
Order Management:
- Initiate and track new internet circuit orders via Tangoe platform
- Coordinate disconnection of old/unused circuits.
- Validate order details and ensure alignment with project requirements.
- Liaise with telecom vendors and internal stakeholders to resolve order-related issues.
- Maintain documentation and audit trails for all orders and disconnects.
Telecom Expense Management Support (Good to have)
- Assist in monthly invoice validation and reconciliation.
- Support cost allocation and chargeback processes.
- Identify billing discrepancies and escalate for resolution.
- Maintain inventory of active circuits and services.
- Update and maintain telecom asset records in Tangoe.
Reporting & Analysis:
- Generate regular reports on order status, cost savings, and disconnect progress.
- Support ad-hoc reporting requests related to telecom spend and usage.
- Analyze trends in telecom usage and provide insights for optimization.
Required Skills & Qualifications:
- Experience with Tangoe or similar TEM platforms.
- Understanding of telecom services, especially internet circuits.
- Strong organizational and communication skills.
- Proficiency in Excel and reporting tools.
- Ability to work independently in a remote environment.
- Prior experience in telecom order management or expense analysis preferred.
Additional Activities May Include:
- Supporting contract and vendor management activities.
- Assisting with telecom budget forecasting.
- Participating in telecom audits and inventory clean-up projects.
- Coordinating with IT and procurement teams for service provisioning.
Do
Ensure timely response of all the tickets raised by the client end user
Mandatory Skills: Tangoe TEM . Experience: 3-5 Years .
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: WiproLocation(s): Hyderabad+ View Contact
Keyskills: python vendor management accounts payable order management documentation invoice processing accounting expense analysis telecom expense management billing p2p end user procurement vendor management services telecom reporting tools internet finance
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in