Technical Skills
Expertise on BareMetalPhysical switches and datacenter architecture along with Azure concepts with an excellent understanding of Tier IV Networking architecture preferred knowledge or an expertise on Nvidia switches
Working experience on different regions with an excellent understanding of DC Architecture along with topology on the Nodes and Switches
Advanced Networking Troubleshooting and Leading experience
Server Operating systems on physical servers and environments
Knowledge of LinuxUbuntu
Understanding of various automation tools such as Power Shell Power Automate Workflows and etc
Working experience in IT Operations working with product support engineer
PowerBi Kusto Intermediate skills Preferred
Excellent verbal and written English communication
Operational Skillset
Leading the team which works in 24x7 Model
Respond to live site incidents s and outages in a timely manner
Perform root cause analysis RCA and document incident reports
Coordinate with engineering DevOps and support teams during major incidents
Participate in oncall rotations
Track SLAs SLOs and operational metrics
Create and maintain runbooks SOPs and operational documentation
Preparing weekly Monthly and quarterly reviews and to be part of continuous improvements on project
Define and follow recommended practices and business processes within the Project
Creating TSG MOP SOP documents
