Job Description
Job Profile
- Monitoring alerts and events via the Monitoring tool.
- Highly troubleshooting skills on servers.
- Application Support, System Support, Ticket management.
- Team co-ordination.
- Technology - Cloud (AWS, Azure), VMware, Datacenter support.
- Experience on Cloud will be an added advantage.
- Closely working with US Team.
- Understanding of Incident Management, Event Management & Release/Change management.
Technical Skills
Windows & Linux server administration, application support understanding.
Good written and verbal communication.
No Reservations towards Night shift (rotational shifts) and shift hours (8.5 hrs)
Prior experience of 24/7 support model.
Desirable Skills
* Microsoft Server, VMware, Linux, AWS, Azure Cloud expertise.
* Monitoring and ticketing experience. Like Nagios, Remedy, Sitescope, Cherwell, Foglight or any other ITSM based tool will be preferred.
* Working under ITIL guideliines.
* Basic understanding on Network and Storage devices.
Experience 6 Months - 3 Years
Qualification Any Graduate
Job Location Thane - Mumbai
Position Vacant 2
Shift Timing Rotational Shift
Perks and Benefits
Best Industry Standards
Job Classification
Industry: IT-Software, Software Services
Functional Area: IT Software - Network Administration, Security,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Computers
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Cybertech Systems and Software Ltd
Location(s): Mumbai
Keyskills:
Troubleshooting Skills
VMware
Networking
Linux Server
L1
System Administration
Windows
Incident Management
System Support
Server Administration