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Bilingual Customer Support For German and English @ IntouchCX

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 Bilingual Customer Support For German and English

Job Description

We are hiring a German Process Executive to support internal backend operations involving non-voice tasks. The role requires handling data, documentation, and email communication in French while ensuring accuracy and adherence to process guidelines.


Roles and Responsibilities

  • Perform backend / non-voice operations in German & English
  • Handle email communication and documentation in German & English
  • Process data and update internal systems accurately
  • Review and validate reports and records
  • Follow SOPs and meet defined SLAs
  • Coordinate with internal teams for task completion
  • Maintain data confidentiality and quality standards

Eligibility & Skill Requirements:

German language proficiency: B2 & higher level (mandatory)

  • Good written communication skills in German & English
  • Basic computer skills (MS Excel, Word, Email tools)
  • Strong attention to detail and time management skills
  • Comfortable working in rotational shifts
  • Experience & Compensation:

Freshers: Up to 5 LPA (CTC)

Experienced candidates: Up to 5.5 LPA (CTC)

Why Join Us:

  • Stable role in a global operations environment
  • Transport facility with 2-way cab
  • Opportunity to work with international clients

Interested candidates can reach out to below mentioned contact details.

8660530***

di************r@in******x.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Non Voice - Other
Employement Type: Freshers

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Customer Support Customer Service B2 German German Language Non Voice German Translation

 Fraud Alert to job seekers!

₹ 5-5.5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.