Dynatrace Observability Engineer
- Miles Education
- 3 - 7 years
- Mumbai
- 2 days ago
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Job Description
Miles has partnered with a leading global professional services firm (our client), ranked in the Top 25, as they build their Global Capability Center (GCC) in India. Join our clients dynamic team to be part of this exciting growth journey.
We are seeking a skilled Dynatrace Observability Engineer for our client to design, implement, and manage end-to-end observability solutions using Dynatrace. This role will drive proactive monitoring, incident management, and performance optimization for critical applications and infrastructure. The engineer will work closely with application teams, operations, and developers to ensure service reliability, scalability, and performance.
Key Responsibilities:
Design, deploy, and manage Dynatrace solutions for application, infrastructure, and network monitoring across cloud and on-prem environments.
- Develop dashboards, service-level objectives (SLOs), synthetic monitors, and alert rules to support operational excellence.
- Integrate Dynatrace with ITSM tools (e.g., SolarWinds ITSM, ServiceNow), xMatters, and CI/CD pipelines.
- Collaborate with developers, site reliability engineers (SREs), and operations teams to instrument applications for observability and improve telemetry coverage.
- Analyze performance data and trends to identify and resolve bottlenecks, anomalies, and risks proactively.
- Participate in incident response by providing deep diagnostics and root cause analysis using Dynatrace.
Maintain and enhance AI-based anomaly detection models and alerting configurations. Develop and document standards, guidelines, and best practices for observability and monitoring.
Required Qualifications:
Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
3+ years of experience in observability, monitoring, or SRE roles. Hands-on experience implementing and managing Dynatrace solutions (OneAgent, Davis AI, Synthetic Monitoring, Real User Monitoring).
- Strong understanding of cloud platforms (AWS, Azure, GCP) and hybrid environments.
- Experience with integration of monitoring tools with ITSM platforms and automation tools.
- Proficiency in writing dashboards, metrics queries, and building alerting workflows. Familiarity with networking, infrastructure components, microservices, and containerized environments (Kubernetes, Docker).
Solid troubleshooting and performance analysis skills. Preferred Qualifications:
- Dynatrace certification (Associate, Professional, or Master level) Experience with additional observability tools (e.g., Splunk, Prometheus, Grafana, New Relic)
- Experience with scripting (Python, PowerShell, Bash) or automation frameworks (Ansible, Terraform)
- Knowledge of CI/CD pipelines and DevOps practices ITIL or SRE frameworks experience.
Job Classification
Industry: Financial ServicesFunctional Area / Department: IT & Information SecurityRole Category: IT & Information Security - OtherRole: IT & Information Security - OtherEmployement Type: Full timeContact Details:
Company: Miles EducationLocation(s): Mumbai
Keyskills: Dynatrace DavisAI Synthetic monitoring OneAgent Real user monitoring Ci/Cd Incident Management Splunk observability AWS Monitoring Tools azure
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