Provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a product management team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing and reporting of UAT with internal partners and vendor, reporting defects to vendor ensuring issue resolution, support the implementation check-out process and facilitate the end user communication and training documentation. Collaborating across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools. Track and evaluate feedback from users for multiple tools.
Key Responsibilities
Participate in SCRUM meetings and support of the Agile process
Perform regression and user acceptance testing
Analyze and interpret data to identify areas of improvement
Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.
Develop detailed business requirements and user stories
Tracking end user feedback on the system
Occasionally provide Level 3 support for Applications
Track and evaluate usage reporting
Perform required AdTrax and FINRA filing when necessary
Documentation review and updates
Troubleshooting with end-users, internal tech partners and vendors
Required Qualifications
5-9 years' experience as Business Systems Analyst
Ability to effectively summarize data, present insights and reporting
Experience working on Agile delivery
Knowledge of Requirement collection and User Story logic (experience working in JIRA is a plus)
Experience in creating and maintaining backlog
Experience working with stakeholders across many functions.
Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
Exceptional written and verbal communication skills.
Preferred Qualifications
Experience working in the financial services industry or other similar, highly regulated environment.
Experience working with the following tools: JIRA, Confluence
Experience in Agile, Scrum ceremonies, performing UAT, writing Jira stories would be great
Job Classification
Industry: BankingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full time