Css Hiring L1 Tac Engineer For Chennai @ CSS corp

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Css Hiring L1 Tac Engineer For Chennai

CSS corp
1 - 6 years
Chennai
4 years ago
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Job Description

Dear Candidate,

Greetings from CSS Corp

We are currently hiring for Network engineer position

Work Location : Chennai - Perungalathur

Experience : 1 - 6 Years

Designation : Network engineer

Firewall experience is mandatory

Education : Graduate with no standing arrears

Certifications : CCNA / CCNP / CCIE Certification / trained is mandatory

Shift : Night shift

Notice Period : Immediate - 20 Days

Please find below the roles and responsibilities

Troubleshoot all Level 1/ 2 Calls from customers.

Ensure consistent customer satisfaction.

Document all communication with customers in the CRM.

Notify/Discuss with TL/Manager on tickets that require assistance.

Timely handoff ( escalation) of cases that require technical escalation to L3 TAC.

Plan and constantly work on upgrading tech and product expertise.

Contribute to the knowledge base/ Tech Forum

Basic Skill Set:

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP,SNMP, FTP, TFTP).

Experience inVLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d,802.1w.

Experience in IPSEC VPN/SSL-VPN/NAT/GRE/

Experience on routing protocols - RIP V1/V2, OSPF, BGP

If interested , kindly share your updated resume to Me**************l@cs****p.com

Along with your resume , kindly share the following details

Experience:

Current salary:

Expected salary:

Notice period :

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: CSS Corp Pvt Ltd
Location(s): Chennai

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Keyskills: network engineering ccie cisco asa checkpoint firewall networking fortinet firewall ccnp ccna

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

CSS corp

CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new reve...

Css Hiring L1 Tac Engineer For Chennai @ CSS corp

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