Hello Career Seekers,
Greetings from Shining Stars ITPL!
We are hiring for Domestic BPO Customer Service (Chat Process) roles for our Noida location. This opportunity is ideal for candidates who are confident in English communication and are looking to build a stable, growth-oriented career in the BPO industry. Please review the details carefully before applying.
Location: Noida, Sector 62
Profile: Customer Service Chat Process (Blended)
Work Mode: Work From Office
Interview Mode: Walk-in Interview
Eligibility Criteria
Undergraduates are eligible to apply.
Freshers and experienced candidates can apply.
Strong spoken and written English communication is mandatory.
Comfortable working in rotational shifts.
All educational and ID documents must be available.
Salary Details
Freshers: 19,000 CTC
Experienced candidates: 23,000 CTC
Quarterly Bonus 3000
Work Schedule
6 days working per week.
Rotational shifts with cab during odd hours.
Note: Please apply only if you are confident in your English communication skills.
Roles & Responsibilities
Handle customer queries through chat and calls professionally.
Resolve customer issues accurately and within defined timelines.
Provide correct product or service-related information.
Maintain positive and professional interactions with customers.
Conduct quality checks, surveys, and capture customer feedback.
Ensure a smooth, satisfactory, and shareable customer experience.
Desired Candidate Profile
Excellent English communication and typing skills.
Willingness to work from office and in rotational shifts.
Valid educational and government ID documents.
How to Apply
Interested candidates can share their updated resume on WhatsApp
9696714***( Homa ).
.
Please mention Chat Process Noida while applying.
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Keyskills: BPO Blended Process Inbound Process CSA Cca Customer Service Solving Queries Semi Voice E-commerce ICSE CBSC Communication Skills Customer Support CSE Excellent Communication In English Customer Care ISC Rotational Shifts Customer Handling Domestic Process