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Relationship Manager @ IndiaMART

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 Relationship Manager

Job Description

Role & responsibilities

  • The position holder will be managing a team of 5-6 individuals.
  • Build and manage productive, professional relationships with clients.
  • Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.
  • Ensure products/services in clients e-catalog are accurately defined, timely client follow up, feedback.
  • Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets.
  • Systematic follow-up and time-bound closures.
  • Prompt resolution of complaints.
  • Daily 4-5 in person meetings (F2F) with clients onsite

Key Skills:

  • Proficient in applying effective sales techniques to drive conversions and business growth.
  • Strong problem-solving and quick decision-making abilities in dynamic situations. Excellent verbal communication paired with active listening for impactful client interactions.
  • Strategic vision and foresight to identify and create new customer opportunities.
  • Skilled in team management with strong interpersonal and leadership capabilities.
  • Solid understanding of client segmentation, data analysis, and report management for informed decision-making.

Requirements :

  • MBA graduate with strong academics
  • Min 2.6 yrs. of experience in Sales / Servicing / Retention
  • Preference for candidates with team handling experience of 5-6

team members in last 1y

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Key Account Manager
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Hyderabad

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Keyskills:   Sales Team Handling Casa B2C Sales Field Sales Insurance Sales Channel Sales B2B Sales

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₹ Not Disclosed

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...