Indusind Bank | Walk-in Drive For Dbm @ Hyderabad-30-dec

Job Description

Positions : Deputy Branch Manager (DBM)

Walk-In date: 30th Dec'2025 (10:30 AM to 5:30 PM)

Interview Venue: IndusInd Bank Limited, # 1-10-72, 4th Floor, Ashoka Janardhan Chambers, Begumpet, Hyderabad 500 016.

Job Role :

Deputy Branch Manager (DBM):

• Achieve set service delivery standards for the lobby evaluated through Customer satisfaction survey metrics
• Meeting benchmark Mystery Shopping scores & branch Service score given by the PAQ service managers
• Maintain lobby hygiene
• Overall cleanliness of the lobby/customer area
• Standard Look & Feel
• Greeting norms in person/ over phone
• Display of brochures/ RBI circulars as per requirement
• Educating clients on NBD channels/new products & services
• Dressing/grooming as per Banks laid down guidelines
• Ensuring all complaints are resolved up to customer satisfaction within 3 days of lodgment by the CSE team
• Welcome calling to be completed within 3 days TAT for the CSE team
• Equal assignment of the WC interactions across all CSE
• Cross-sell % to be at least at 30% on welcome calling by the CSE team
• Ensuring high level of knowledge of processes and procedures is maintained for efficient and accurate handling of customer transactions.
• Anticipating customer needs and offering tailored solutions thereby helping him stay ahead
• Operations and Productivity

Eligibility Criteria :

• Educational Qualification: Graduation and above
• Experience: 3+ years experience into Banking sales, Customer Service, Preferably into portfolio management
• Good interpersonal skills with a command on English and Local language

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Portfolio Management Team Handling Cross Selling Branch Operations Acquisition Sales Audit Compliance Dbm relationship manager Liability Products Sales key account manager Casa Sales Branch Handling Customer Acquisition Branch Banking Operations