Hiring Customer Support (English & Hindi Mandatory) @ Apollo Hospitals

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Hiring Customer Support (English & Hindi Mandatory)

Apollo Hospitals
0 - 5 years
Hyderabad
5 days ago
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Job Description

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate

Freshers or with Experience of 1 - 4 years in Voice Process

Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)

Mandatory Documents:

1. Updated resume

2. Aadhar Copy

Call Center Executive Job Responsibility :

1. Identifying Customers needs, Clarify information, research each issue and provide solutions.

2. Follow communication scripts when handling different topics.

3. Build Sustainable relationships and engage customers by taking the extra mile.

4. Keep records of all conversations in our call centre database in a comprehensive way.

5. Should be able to coordinate with various teams to ensure smooth service to customers

Requirements:

1. Previous experience in Customer Support role.

2. Strong Phone & Verbal communication skills along with active listening.

3. Customer focus and adaptability to different personality types.

4. Ability to multitask, set priorities and manage time effectively.

5. 6 days working, Flexible to work in Rotational shifts in Day/Night shift for Males (NO night shift for Female candidates)

6. Good typing skills.

Note:

*******Excellent command in English and Hindi is mandatory with fluency************

Interested candidate can share your updated resume on what's app 8639839***.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Apollo Hospitals
Location(s): Hyderabad

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Keyskills: Voice Process Outbound Process English Domestic BPO Hindi Inbound Process bpo kasturba bhavans medicover Marathi teleperformance kendriya vidyalaya hospital customer Bengali Kannada Telecalling digitide square bpo North India

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Apollo Hospitals

ApolloHospitalsEnterpriseLtd,Unit:Apollo Tele Health Services Apollo TeleHealth Services aims at providing a successful working model of telemedicine which self-propagates throughout India and into the developing world. It will provide a channel for continuous access to the most sophisticated m...

Hiring Customer Support (English & Hindi Mandatory) @ Apollo Hospitals

Home > Customer Success, Service & Operations - Other