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International Voice Process Executive | International Bpo | Female Req @ Kabalikrut Group

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 International Voice Process Executive | International Bpo | Female Req

Job Description

Hiring for International BPO : Female Required


Location: Mohali

Salary: Up to 6 - 6.5 LPA (Negotiable based on experience)

Experience: 1 Years (International Calling )

Shift : Rotational , including weekends


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Role details mentioned below :


About the Role:

Responsible for handling inbound customer interactions via voice, email and chats ensuring efficient resolution and maintain high levels of customer satisfaction , process adherence and SLA compliance.


Key Responsibilities:


  • Manage inbound interactions efficiently across phone , email & chat
  • Address customer queries and complaints with empathy and accuracy.
  • Maintain up to date knowledge of products , processes and tools
  • Ensure data entry and customer interaction records in CRM system
  • Escalate complex cases to the next level of support following escalation protocols

Selection Criteria:


  • Minimum 1 yr of experience in BPO / contact support experience
  • Fluent in English language
  • Graduate Degree is mandatory
  • Prior experience in international / domestic inbound process preferred.
  • Must pass background verification and documentation compliance.
  • Must have experience letter as per required Experience
  • Joining Date is Last week of jan 2026

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Kabalikrut Group
Location(s): Mohali, Chandigarh

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Keyskills:   International Voice Process International BPO BPO International Call Center Voice Process International Voice Us Voice Process International Calling

 Fraud Alert to job seekers!

₹ -6.5 Lacs P.A

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Kabalikrut Group

www.kabalikrutgroup.in