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Application Support Engineer @ Accenture

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 Application Support Engineer

Job Description


 About The Role  

Project Role :
Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft Azure DevOps

Good to have skills :
NA
Minimum 3 year(s) of experience is required

Educational Qualification :
15 years full time educationSummary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Assist in the development and implementation of support processes to enhance service delivery.
  • Document and track issues and resolutions to improve knowledge sharing within the team.
    Professional & Technical Skills:

  • Must To Have Skills:

  • Proficiency in Microsoft Azure DevOps.
  • Strong understanding of continuous integration and continuous deployment practices.
  • Experience with version control systems, particularly Git.
  • Familiarity with Agile methodologies and project management tools.
  • Ability to troubleshoot and resolve issues in a timely manner. Additional Information:
  • The candidate should have minimum 3 years of experience in Microsoft Azure DevOps.
  • This position is based at our Ahmedabad office.
  • A 15 years full time education is required. Qualification 15 years full time education
  • Job Classification

    Industry: IT Services & Consulting
    Functional Area / Department: Engineering - Software & QA
    Role Category: DevOps
    Role: Release Engineer
    Employement Type: Full time

    Contact Details:

    Company: Accenture
    Location(s): Ahmedabad

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    Keyskills:   service delivery continuous integration project management business systems version control microsoft azure git devops agile methodologies continuous deployment agile project management tools azure

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