Non Voice Process Executive
- Sagility India
- 1 - 3 years
- Bengaluru
- 5 days ago
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Job Description
" Non-Sales Role Dedicated Customer Support in a World-Class Work Environment"
Position summary
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.
Roles and responsibilities:
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Processing claims and handling chats, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters.
- Assume responsibility for work and coordinating efforts.
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms.
- Acquiring knowledge & skills of related areas of the process.
- Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.
Eligibility Criteria:
- Should be flexible to work in US Night Shifts and Rotational Shifts
- 10+2+3, Graduates are eligible to apply (Non-engineering background only.)
- Max age Limit - 26 years
- Non-Engineering Graduates only
Benefits:
- Two-way cab facility
- 5-day work week with 2 weekly offs
- Attractive incentives and performance-based rewards
- Night shift allowance
- Medical insurance& Life insurance
- 5-STAR rated infrastructure
Best Way to Apply:
We encourage walk-ins(Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban, Bommanahalli, Karnataka, India)
OR
Keyskills: Non Voice Process Semi Voice International Chat Process Chat Process Typing Speed Non Voice Bpo Non Voice
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About Sagility, Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system. Sagility combines industry-leading technology and transformation-dri...
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