Role & responsibilities
- Be solution oriented and ensure customers met are on-boarded on Mobile/Net Banking, Bill Pay, SIP, NOP (GI/LI), PL, Two-Wheeler Loans, HL, LAP
- Coordinate with respective relationship managers for leads of business loans, working capital, POS, CMS, trade transactions
- Ensure all the customers visiting the branch are delivered superior service
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Keyskills: Operations Sdms operation head Branch Operations Service Delivery Service Delivery Management Customer Service Operations Service Operations Dbm Branch Banking Operations