Executive
- EXL
- 0 - 5 years
- Noida, Gurugram
- 11 days ago
- Email to a friend
- Report this job
Job Description
Performance Parameters- Productivity
- Accuracy/Quality
- Corrective Actions
- Training
- Documentation
- Attendance
- Schedule Adherence
Role Responsibilities
- Update WTS each time an account is assigned or completed
- Review all necessary account documents from relevant systems
- Compile and organize relevant audit and claims data into spreadsheet analysis.
- Participate in all applicable training and special unit projects when appropriate
- Analyze and explain impact on Insured s account
- Ensure that the assigned account has been updated properly on the compliance report
- Submit daily status reports to Unit Manager
- Update checklist and store supporting documentation in Pre approval folder for review
Minimum Qualification
Graduate in Accounting / Commerce / Business Administration with at least 15 years of education
Minimum Experience
Minimum 18 to 24 months of work experience in a related field is preferred
Experience in Insurance process shall be preferred.
Technical Skills
Soft Skills
Process Specific Skills
- Good Computer Navigation Skills
- Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook)
- Accounting knowledge and computing skills
- Keyboard handling skill - 25 wpm with 90% accuracy
- Proficiency in English
- Communication skills - should be able to read, interpret business documents. Good oral/written communication
- Analytical and interpersonal skills
- Data gathering ability/ Eye for detail
- Team work/ Managing Self / Adaptability
- Ability to work successfully in production driven environment
- Ability to work on routine/standardized transactions
- Knowledge about the Insurance / Re-insurance Industry in US
- Knowledge about US Culture
- Knowledge of AIG Loss Sensitive process and process applications
Essential Skills
- Working knowledge of MS Excel
- Accounting and computing skills
Primary Internal Interactions
- Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
- RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion.
- Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance
- Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required
- Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training
Primary External Interactions
- Trainers at the client end for the purpose of training
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Operations SupportRole: MIS ExecutiveEmployement Type: Full timeContact Details:
Company: EXLLocation(s): Noida, Gurugram
Keyskills: Training MS Office suite Business administration Reinsurance Interpersonal skills Claims Excel Accounting Analytical Auditing
Similar positions
EXL
Exly (YC W19) is an all-in-one business platform for creators, coaches, trainers, and knowledge entrepreneurs to launch, manage, and grow their online businesses. It enables users to sell courses, webinars, consultations, and workshops, while providing tools for marketing, CRM, payments, and brand b...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in