The candidate must have excellent communication skills.
To make outbound calls to Delinquent Accounts and make payment arrangements.
To receive calls from customers regarding the account status.
To send and receive emails from the customers regarding account status.
Must have US/UK collections background and good knowledge on accounts receivable process.
To escalate issues to appropriate levels and to discuss with the appropriate department, to improve Collection Activities along with Customer satisfaction.
Basic Knowledge of MS Excel and should have worked on voice process role.
Comfortable working night shifts (US shift).
Willingness to work from office without constraints.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ManagerEmployement Type: Full time