Executive -O2C Billing @ G4S

Job Summary

Responsible for executing all Order to Cash transactions, as part of the shared service organization to ensure timely and efficient completion of all billing and revenue assurance activities as per defined process and guidelines

Core Competencies

• Understanding the organizational requirement
• Understanding the organization s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Delivering great customer service
• Sharing & co-operating

Functional Competencies

• Knowledge of working in ERP finance module
• Knowledge of MS Excel
• Knowledge of financial accounting
• Knowledge of financial statutory guidelines related to billing (taxes etc.)

Area of Responsibility

% time spent

Performance Metrics

Billing Processing

• Prepare invoices (SO, TSO, PI and BPO) for branches from AR Module
• Communicate with branch finance BP & sales coordinator on differential cases (performance hours vs. billed hours)
• Review/ resolve all differential cases (temporary/ additional services, ad-hoc services, Events/Exhibitions etc.)
• Update all differential case invoices in AR Module
• Generate activity log with all invoicing data
• Investigate and resolve customer issues related to billing

40%

• Timely preparation of invoices

• Accuracy of invoice

Revenue Assurance

• Receive collection report and create receipt for each collection
• Enter receipt application in the system to knock off payment against particular invoices
• Conduct adjustment in the system in case of excess payment, deduction by client etc.
• Authorize payment to update client account as needed
• Update TDS certificates received from client, record the receipt in system
• Reconcile client account for disputed cases
• Co-ordinate with legal department in case of defaulter clients and cheque bouncing cases

40%

• Timely updation of AR

• Reconciliation of billing vs. cash received

MIS and Reporting

• Review monthly movements in client accounts
• Create required reports for order to cash process outstanding report, credit report etc.
• Provide all information, documents and reports for audit
• Provide necessary answers to audit queries; Post the audit, take steps as per corrective action plan drafted by supervisor

20%

• Timely preparation of information/ reports

Minimum : Commerce Graduate

Desired : MBA Finance, CA inter, ICWA inter, MCOM

Relevant Experience

• Minimum 1-4 years of overall experience in finance and accounts
• Experience in handling of high volume transactions