E-commerce Work From Home @ Teleperformance (TP)

Home > Voice / Blended

E-commerce Work From Home

Teleperformance (TP)
0 - 2 years
Noida, Gurugram
8 days ago
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Job Description

SEND CV ZO*********N@TE****************S.COM

IMMEDIATE JOINERS ONLY!!!!!

Customer Support Executive Profile

Roles and Responsibility

Provide excellent customer service and support through various channels.
Respond to customer inquiries and resolve issues professionally and promptly.
Collaborate with internal teams to resolve complex customer complaints.
Develop and maintain strong relationships with customers to ensure long-term satisfaction.
Identify and escalate trends or systemic issues impacting customer satisfaction.
Continuously improve knowledge and skills to stay current with industry developments.

Job Requirements

Strong communication and interpersonal skills are essential.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Excellent problem-solving and analytical skills are required.
Proficiency in using CRM software and other support tools is necessary.
Strong attention to detail and organizational skills are vital.
Ability to work collaboratively as part of a team.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Noida, Gurugram

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Keyskills: International BPO US Process Customer Service International Voice International Chat Process UK Process

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₹ 2-2.5 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Teleperformance (TP)

Teleperformance

E-commerce Work From Home @ Teleperformance (TP)

Home > Voice / Blended