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Billing Coordinator - Loan DSA @ NoBroker

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 Billing Coordinator - Loan DSA

Job Description

Role & responsibilities

  • Act as the first point of contact for all incoming calls, messages, and emails from HLCs, Partners, and Partner Billing SPOCs regarding billing or payout-related queries.
  • Log, track, and prioritize all queries to ensure timely responses and resolution in coordination with the internal billing team.
  • Coordinate with the billing team to validate disbursement data, payout discrepancies, and invoice statuses.
  • Maintain and update a daily tracker for all incoming requests and their resolution timelines.
  • Follow up with Partner SPOCs and HLCs to ensure submission of required billing data and MIS reports within deadlines.
  • Communicate payout timelines, billing processes, and reconciliation updates clearly to all stakeholders.
  • Identify and escalate recurring issues or process gaps to the Billing Manager or Operations Head.
  • Support the billing team during monthly closure cycles, ensuring all partner and HLC queries are closed before invoicing.
  • Maintain high levels of professionalism and service quality in all stakeholder interactions.

Preferred candidate profile

  • Bachelors degree in Commerce, Business Administration, or a related field.
  • 1-3 years of experience in coordination, customer support, or billing-related roles.
  • Strong communication and interpersonal skills (both verbal & written).
  • Proficiency in Excel/Google Sheets and CRM tools for logging and tracking queries.
  • Ability to multitask, prioritize, and manage multiple stakeholders simultaneously.
  • Detail-oriented with strong problem-solving and follow-up skills.
  • English & Hindi communication is mandatory for this role.

Job Classification

Industry: Real Estate
Functional Area / Department: Finance & Accounting
Role Category: Finance & Accounting - Other
Role: Finance & Accounting - Other
Employement Type: Full time

Contact Details:

Company: NoBroker
Location(s): Bengaluru

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Keyskills:   Mis Excel Billing Hindi Speaking Billing Support Excel MIS Invoicing

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₹ 2-3.25 Lacs P.A

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NoBroker

India€™s first Proptech unicorn, NoBroker.com is a disruptive brokerage-free property search portal that connects house/property owners & tenants/buyers directly by eliminating the middleman. NoBroker.com removes the information asymmetry that existed in the Indian marketplace, and instead c...