Billing Coordinator - Loan DSA
- NoBroker
- 1 - 4 years
- Bengaluru
- 11 days ago
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Job Description
Role & responsibilities
- Act as the first point of contact for all incoming calls, messages, and emails from HLCs, Partners, and Partner Billing SPOCs regarding billing or payout-related queries.
- Log, track, and prioritize all queries to ensure timely responses and resolution in coordination with the internal billing team.
- Coordinate with the billing team to validate disbursement data, payout discrepancies, and invoice statuses.
- Maintain and update a daily tracker for all incoming requests and their resolution timelines.
- Follow up with Partner SPOCs and HLCs to ensure submission of required billing data and MIS reports within deadlines.
- Communicate payout timelines, billing processes, and reconciliation updates clearly to all stakeholders.
- Identify and escalate recurring issues or process gaps to the Billing Manager or Operations Head.
- Support the billing team during monthly closure cycles, ensuring all partner and HLC queries are closed before invoicing.
- Maintain high levels of professionalism and service quality in all stakeholder interactions.
Preferred candidate profile
- Bachelors degree in Commerce, Business Administration, or a related field.
- 1-3 years of experience in coordination, customer support, or billing-related roles.
- Strong communication and interpersonal skills (both verbal & written).
- Proficiency in Excel/Google Sheets and CRM tools for logging and tracking queries.
- Ability to multitask, prioritize, and manage multiple stakeholders simultaneously.
- Detail-oriented with strong problem-solving and follow-up skills.
- English & Hindi communication is mandatory for this role.
Job Classification
Industry: Real EstateFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Full timeContact Details:
Company: NoBrokerLocation(s): Bengaluru+ View Contact
Keyskills: Mis Excel Billing Hindi Speaking Billing Support Excel MIS Invoicing
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₹ 2-3.25 Lacs P.A
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