Job Description
We are looking for an enthusiastic, proactive, and adaptable individual who thrives in a dynamic and collaborative work environment. As a key member of our team, you will be responsible for managing tasks independently, prioritizing work efficiently, and contributing to team success. This role requires self-motivation, the ability to find innovative solutions, and a willingness to adjust to changing demands. If you're someone who enjoys taking ownership, is intrinsically motivated, and is able to collaborate with others while achieving results independently, we want to hear from you.
Key Responsibilities
Self-Motivation & Achievement:
- Drive and manage your own learning, career development, and project progression without close supervision.
- Achieve personal and team goals through intrinsic motivation, remaining focused on non-material rewards such as personal development, job satisfaction, and team success.
- Contribute to a positive, motivating work environment through your actions and attitude.
Proactive Problem Solving:
- Take initiative to find and apply innovative solutions to business challenges.
- Demonstrate bravery and wisdom by finding new solutions and applying them pragmatically in your daily work.
- Own your tasks and responsibilities and seek continuous improvement in your work process.
Collaboration & Teamwork:
- Support colleagues to achieve shared goals, contributing positively to team dynamics and business outcomes.
- Participate actively in team discussions, resolving conflicts and disagreements in a constructive manner.
- Promote collaboration within the team, fostering an atmosphere where everyone feels motivated to contribute.
Independent Work & Decision Making:
- Manage and prioritize your own time and workload effectively.
- Make informed decisions and take independent actions on challenging tasks.
- Complete projects or tasks with minimal supervision, demonstrating strong decision-making and problem-solving abilities.
Adaptability & Flexibility:
- Respond effectively to shifting priorities and changing demands, adjusting your approach as needed.
- Demonstrate resilience and flexibility when handling conflicting requests or difficult situations.
- Maintain focus on delivering results even when dealing with ambiguity or an evolving workload.
Desired Skills & Experience:
- Proven ability to manage time and tasks independently.
- Demonstrated experience in a proactive role, where problem-solving and initiative we're key to success.
- Strong team player with excellent communication and collaboration skills.
- Comfortable with ambiguity and change, and able to adapt quickly to new circumstances.
- Ability to balance multiple tasks, prioritize effectively, and meet deadlines.
What we'do For You
- we'llbeing focused Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral.
- Annual Leave 20 days of annual leave, plus public holidays
- Employee Assistance Programme Free advice, support, and confidential counselling available 24/7.
Personal Growth - Regardless of where you are at in your career, we're committed to enabling your growth personally and professionally
- Development Programmes From Future Managers to Leadership Training, our development programmes help you get where you need to go
- Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth.
- Life Insurance - 3x annual salary
- Personal Accident Insurance - providing cover in the event of serious injury/illness.
- Performance Bonus Our Group-wide bonus scheme enables you to reap the rewards of your success
Job Classification
Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time
Contact Details:
Company: OneAdvanced
Location(s): Bengaluru
Keyskills:
Career development
Leadership training
Management
Continuous improvement
Support Associate
Supervision
Counselling