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Project Manager Offshoring & Tool Deployment @ Kiya.ai

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 Project Manager Offshoring & Tool Deployment

Job Description

Professional Job Description


Position Title: Project Manager Offshoring & Tool Deployment


Department: ISPL COE


Experience Required: 9-12years


Education: Graduate / Degree / MBA


Position Purpose

The Project Manager is responsible for driving and managing offshoring initiatives and application/tool deployment projects within the ISPL COE platform. The role requires strong coordination skills, effective stakeholder engagement, and the ability to ensure seamless process transitions and project execution.


Key Responsibilities

1. Project Management & Coordination

  • Act as the project SPOC for all offshoring and application deployment initiatives within ISPL COE.
  • Plan and manage project timelines, deliverables, and budgets.
  • Coordinate with onshore teams, ISPL COE stakeholders, SMEs, and contributing teams to ensure successful project execution.
  • Conduct project governance meetings (OPCO) and prepare updates for SteerCo.
  • Track and manage project risks, issues, and dependencies.
  • Highlight bottlenecks and escalate to senior management as required.

2. Offshoring & Activity Transfer

  • Perform end-to-end operational assessments for activity transfers.
  • Participate in risk assessment, SLA setup, and other prerequisites for offshoring.
  • Provide functional expertise during transition phases.
  • Monitor execution of new SLAs and amendments to existing SLAs.

3. Cross-Functional Contribution

  • Support functional teams with domain knowledge when required.
  • Collaborate with multiple internal and external stakeholders to ensure timelines and quality standards are met.

Required Skills & Competencies

Technical Competencies

  • Strong project management experience.
  • Proficiency in MS Excel (advanced formulas, pivot tables).
  • Good analytical and problem-solving skills.
  • Knowledge of accounting processes (preferred).

Behavioral Competencies

  • Excellent communication skills (oral & written).
  • Strong teamwork and collaboration abilities.
  • High attention to detail and results-oriented mindset.
  • Active listening and stakeholder management.
  • Creative thinking and ability to resolve challenges effectively.

Transversal Skills

  • Ability to understand, explain, and support organizational change.
  • Capability to handle multiple priorities and manage complex stakeholders.

Interested Candidates , To process your application smoothly, please include the below details and kindly share updated Resume @ re*******************a@ki*a.ai

  • Full Name (as per PAN Card):
  • PAN Card Number:
  • Date of Birth (DD/MM/YYYY):

Job Classification

Industry: FinTech / Payments
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time

Contact Details:

Company: Kiya.ai
Location(s): Mumbai

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Keyskills:   Project Management Offshoring / Transition Management Analytical & Problem-Solving Skills MS Excel Expertise Governance & Reporting SLA Management Risk & Issue Management Stakeholder Management Attention to Detail & Documentation

 Fraud Alert to job seekers!

₹ 10-17 Lacs P.A

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Kiya.ai

Kiya.ai (Infrasoft Tech) is a leading #FinTech Digital Solutions provider for the Banking and Financial sector. Kiya.ai is one of the most innovative digital solutions providers serving financial institutions and governments globally. Our deep domain expertise in Financial Services, Digital Payment...