Job Description
Welcome to Precision! Where Talent is nurtured, and Dreams come True.
We are looking for System Engineer Desktop Support for Mumbai location with 1 to 5 years of experience possessing the following skills:
Position: System Engineer
Level: Desktop Support L1
Key skills: Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, CCNA, Window, AD, DHCP, DNS, SLA, Ticketing tools.
Work experience: 1 to 3
Job Location: Mumbai
Employment type : Full time
Job Function: End-user Support
Industry: Information Technology & Services
Education: B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UG.
Job Description
- Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)
- Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)
- Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.
- Installation and Managing of antivirus products
- Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).
- Installation, Configuration of Biometric devices.
- Configuring & troubleshooting of Desktop/Laptops/printer for L1 level & Managing data backup and recovery.
- Managing of DNS, Active Directory, basic window server
- Troubleshooting basic thin client issues.
- Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching).
- Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level.
- Installation, configuration of Antivirus Cementech & MacAfee
- Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
- Configuration and support for iPad & iPhone.
For more details,
Mohanavalli. D
Associate - HR
Precision Infomatic (M) Pvt. Ltd
M +91 9384033***
www.precisionit.co.in | www.innait.com
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time
Contact Details:
Company: Precision Group
Location(s): Mumbai
Keyskills:
Outlook Configuration
Hardware Networking
Desktop Support
Printer Troubleshooting
OS Installation
Laptop Support
Hardware Installation