Software Engineer @ Royal Cyber

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Software Engineer

Royal Cyber
4 - 6 years
Bengaluru
1 month ago
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Job Description

Perform deep-dive reviews of ITSM processes (Incident, Problem, Change, etc.) and automation maturity.

Assess ServiceNow module usage, workflows, and adherence to best practices.

Conduct plugin inventory and entitlement reviews, identifying optimization opportunities. Evaluate ServiceNow Knowledge Management structure, content quality, and usage metrics. Review training, onboarding, and SOP documentation for process alignment.

Identify improvement areas in AI readiness data, process, tools, governance, and skills. Validate integrations, data flows, and dependency mapping across modules.

Recommend configuration and process enhancements for scalability and AI enablement. Support Architect and BA with detailed module findings and recommendations. Certifications: CSA and CAD

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Back End Developer
Employement Type: Full time

Contact Details:

Company: Royal Cyber
Location(s): Bengaluru

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Keyskills: CSA Training Architect Automation Usage Scalability CAD Data processing Management Inventory

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Your name (*)

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Software Engineer @ Royal Cyber

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