We are seeking a Plant Support Engineer with strong experience in GxP application support and IT systems deployment. The role involves providing daily support for QC and Production systems, handling user management, backups, and preventive maintenance activities while ensuring compliance with GxP guidelines.
Provide support for IT applications deployment and rollouts at centralized and site-level environments
Monitor daily data backups and restorations in GxP systems (Acronis and Veeam) as per established schedules and procedures
Handle user creation, modification, and privilege management for QC & Production system instruments
Conduct monthly activities including manual backups, backup restoration, preventive maintenance, and Windows controls for equipment
Support EVAL Qualifications and execution of IQ/OQ protocols for equipment as per SOPs
Configure MES applications in user systems based on requirements
Manage MES & LIMS user creation/reset/disable/unbinding
Resolve hardware & software issues, and manage GxP tickets in ServiceNow
GxP Systems Support & Application Deployment
MES & LIMS User Administration
Data Backup & Restoration (Acronis / Veeam)
IQ/OQ Protocol Execution for Equipment
Ticket Management & Issue Resolution (ServiceNow)
Good understanding of QC & Production system instruments
Ability to handle hardware and software troubleshooting in a GxP environment
Knowledge of preventive maintenance and backup procedures
Strong documentation and compliance adherence skills
Experience in GxP plant IT support

Keyskills: gxp user administration restoration data backup
Globex Digital Solutions Pvt. Ltd Globex Digital Solutions, focuses on providing staffing solutions in Temp Hiring, Permanent Hiring, Executive search, Project based Hiring and Recruitment Process Outsourcing (RPO).