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Technical Service Desk Executive @ Personal Network

Home > Customer Service (Domestic)

 Technical Service Desk Executive

Job Description

    Greetings from Personal Network!

     

    Top MNC Technical Service Desk Executive

    Start your career with a reputed multinational company!
    A leading MNC is hiring Technical Support Associates for its Domestic Technical Voice Process. If you have strong communication skills and enjoy solving customer technical queries, this is a great opportunity with excellent career growth.

     

    Role:

    Technical Support Associate Voice Process

    Process:

    Technical Service Desk Executive

    Shift:

    Day Shift (Rotational within daytime hours)

     

    Eligibility:

    • 6 months to 4 years of experience in BPO / Technical Support / Customer Support / Voice Process

    • Strong communication skills in English and regional languages (English + Hindi preferred)

    • Willingness to work in rotational day shifts

     

    Responsibilities:

    • Manage inbound and outbound calls from domestic customers

    • Troubleshoot basic technical issues and provide quick resolutions

    • Provide accurate product and service-related technical information

    • Maintain polite, professional, and clear communication at all times

    • Document customer interactions and resolutions accurately

     

    Contact Immediately:

    PRIYA        : 76hidden_mobile4

    NITHIN      : 98hidden_mobile5

    JYESHTA    : 76hidden_mobile0

    NIHAL       : 73hidden_mobile9

    RAJ           : 98hidden_mobile6

    ANU          : 63hidden_mobile2

     

    Best wishes from Personal Network!

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Technical Service Desk Executive

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   customer service semi voice technical support customer support customer care domestic bpo voice process bpo voice call center

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...