Greetings from Personal Network!
We are delighted to announce an excellent career opportunity with a leading MNC for candidates passionate about customer service. If you are fluent in Hindi and English, have strong communication skills, and enjoy interacting with customers, this role is perfect for you!
Role: Customer Service Representative (Hindi & English)
Process: Domestic Voice Customer Support
Location: Bangalore
Shift: Day Shift Only (Rotational | No Night Shifts)
Join a reputed multinational company known for its strong customer service culture and employee growth. This is an excellent chance to build a stable, long-term career in a professional and supportive work environment.
Handle inbound and outbound calls from domestic customers.
Resolve customer queries, concerns, and service-related issues efficiently.
Provide clear, accurate information about products and services.
Maintain high standards in call quality, first-call resolution (FCR), and customer satisfaction (CSAT).
Experience: 6 months to 4 years in BPO / Customer Support / Voice Process.
Strong communication skills in English and Hindi.
Comfortable working in rotational day shifts (no night shifts).
Basic computer proficiency and good typing speed.
Positive attitude, eagerness to learn, and strong teamwork skills.
Priya : 76hidden_mobile4
Jyeshta : 76hidden_mobile0
Best Regards,
Team Personal Network

Keyskills: customer service domestic bpo bpo customer support telecalling domestic voice process voice process customer satisfaction customer support associate
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