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International Voice Process @ 3G Hr Services

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 International Voice Process

Job Description

    Greetings from 3GHR Services!!

    We are Hiring for "International Voice Process" position

    Role: International Voice Process (Technical Support)
    Experience: 0-1+ Years
    Salary:
    Fresher- Upto 2.8 LPA
    Experience - Upto 4.0 LPA
    Qualification: UG /G
    Location: Uppal, HYD
    Working Days: 4 Days a week
    3*3 Shifts
    Shifts: Night shifts with 2-WAY CAB

    Technical Support Representative JD:

    • To provide best in class Technical support to customers over Phone.
    • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
    • Follow standard operating procedures & escalate to internal teams for quicker resolution.
    • Document solutions in the form of knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred in the future.
    • Documenting all troubleshooting performed on the call 

    Desired Candidate Profile:

    • Basic networking skills
    • Ability to work under pressure with high attention to detail
    • Excellent communication and interpersonal skills
    • Flexibility to work rotational shifts

    Contact:
    Nameera HR - hidden_mobile
    Akshitha HR - hidden_mobile
    Pradyuti HR - hidden_mobile


    Mail id: hidden_email (kindly share your resume)

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: International Voice Process

Contact Details:

Company: 3G HR Services
Location(s): Hyderabad

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Keyskills:   uk process international technical support us process voice process customer support international voice process communication skills

 Fraud Alert to job seekers!

₹ 0 to 4 Yr

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3G Hr Services

We started Journey with Manpower staffing, since 2010 by Veteran HR proficient’s. we are young, our Manpower staffing services are fastest and optimist. 3G HR Services Ltd... Is the fastest growing HR recruitment agency in Hyderabad, with specialized industrial staf...