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D365 Tech Support Lead @ Orcapod

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 D365 Tech Support Lead

Job Description


Role Summary: Skilled Dynamics 365 Support Specialist with hands-on experience in managing and troubleshooting enterprise CRM solutions. Adept at resolving UI and backend issues, optimizing workflows, and ensuring smooth data integrations. Brings strong technical expertise in Power Platform and Dataverse, along with a solid understanding of automation and reporting tools to enhance system performance and user experience.


Must Have:

  • Dynamics 365 (C#, Power Platform, Dataverse) expertise
  • UI debugging using HTML, CSS, JavaScript
  • Workflow, Trigger, and Flow/Power Automate troubleshooting
  • Data imports/exports and integration handling

Good To Have:

  • Familiarity with REST/SOAP APIs

D365 ALM process

  • Reporting tools (Power BI, Tableau)

Soft Skills & ITIL Alignment:

Methodical approach to problem management and root cause analysis

Strong collaboration with business and compliance teams

Change and release management discipline

Effective stakeholder communication and documentation

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Business Intelligence & Analytics
Role: Business Intelligence & Analytics - Other
Employement Type: Full time

Contact Details:

Company: Orcapod Consulting
Location(s): Chennai

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Keyskills:   c# JAVASCRIPT Dynamics 365 power platform HTML MS Dynamics CRM Workflow power bi power automate trigger Tableau dataverse

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