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Front Office Associate @ Zolostays

Home > Front Office & Guest Services

 Front Office Associate

Job Description

Role: Front Office Associate

Location: Bangalore

Package Offered: 29,000 In-hand


Job description

Key Responsibilities

  • Welcome guests with a friendly and professional attitude (service with a smile).
  • Handle check-ins, check-outs, registrations, and ID verifications.
  • Guide guests with clear information on rooms, rules, facilities, and events.
  • Handle calls, queries, and basic coordination with housekeeping and operations.
  • Maintain daily records, billing entries, and simple Excel/Word updates.
  • Resolve guest concerns politely and escalate when needed.
  • Support hostel operations during rush hours and shift transitions.
  • Maintain a clean, organized, and guest-friendly front desk area.

Job Classification

Industry: Miscellaneous
Functional Area / Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Role: Guest Service Associate
Employement Type: Full time

Contact Details:

Company: Zolostays
Location(s): Bengaluru

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Keyskills:   Hotel Management Hospitality Front Desk Front Office Front Office Operations Guest Service Reception Guest Handling Guest Relations

 Fraud Alert to job seekers!

₹ .5 Lacs P.A

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Zolostays

About Zolo ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.