Salesforce Developer and Admin, ISS
- Amazon
- 3 - 8 years
- Hyderabad
- 18 days ago
- Email to a friend
- Report this job
Job Description
- As a Salesforce Developer Admin you will be responsible for the day-to-day operations and maintece of Salesforce and Amazon Web Services (AWS) systems
- you will provide technical support to ensure a smooth customer experience
- Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS
- Consistently document root cause analysis steps and findings, recommended solutions
- Monitor customer service areas to identify potential system issues that could impact customer experience
- Complete setup and configuration of Salesforce customer accounts and configurations
- Maintain and improve existing Salesforce and AWS applications and processes
- Implement changes to applications within Salesforce and AWS
- Develop requirements and specifications to meet customer needs
- Install, configure, and test new applications, software, and hardware in a timely manner
- Develop and execute effective system maintece plans
- Consult with stakeholders on application performance, scalability, and usability
- Ensure compliance with security protocols for Salesforce and AWS systems
- Resolve system problems efficiently
- Bachelors degree in Computer Science, Engineering or a related field
3+ years of Salesforce development experience in Service and Sales Cloud environments Expert-level knowledge of Apex, SOQL, Lightning Components, and Visualforce Excellent experience with Salesforce integrations (REST/SOAP APIs) Proficiency in JavaScript and Python Experience with version control systems (Git) Experience with security concepts (authentication, authorization, encryption, digital signature, SSL, web service proxies, firewall, SAML 2, OAuth 20) Experience with AWS services Salesforce certifications (Salesforce Platform Developer II certification, Application Architect, AI Specialist) - Experience working with Salesforce Marketing Cloud
- Exceptional quantitative and qualitative problem-solving skills
- Enjoys rolling up their sleeves in a fast-paced, startup environment
Ability to thrive in an ambiguous environment, and simultaneously manage multiple medium-to-large projects - Is able to work cross-functionally with many teams and multi-tasks with a sense of urgency
- Has impeccable attention to detail, follow-through, and resourcefulness
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad
Keyskills: Computer science Version control Javascript Customer support Customer service SSL Technical support Python Firewall Salesforce
Similar positions
Amazon
Amazon Development Centre India Pvt. Ltd. At Amazon, our vision is to be Earth's most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavor to build that same destination in India by giving custo...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in