Finops Analyst, Collections Team
- Amazon
- 4 - 9 years
- Hyderabad
- 24 days ago
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Job Description
GAR (Global Accts Rec) is looking for a proactive, customer and detail oriented Collections Analyst whose main responsibility will be to manage and resolve receivables related queries received from Amazon customers. As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. The successful individual is expected to be self-motivated, be a quick learner, have strong ownership and earn trust with our customers to facilitate timely payment.Summary of Responsibilities
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Fice, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail As a Collections Analyst, you will support Amazon s customers to resolve billing issues, reconcile accounts and drive monthly collection targets. Bachelors degree in fice, accounting or related field, or CFA and 4+ years of Accounts Receivable or Account Payable experience Masters degree in mathematics, engineering, statistics, computer science, business administration or a related field, or experience working for Amazon or any Amazon subsidiary or affiliate
Job Classification
Industry: InternetFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Payable ExecutiveEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad
Keyskills: Computer science Business administration Accounting Billing Mathematics Customer service Customer experience Management Accounts receivable Statistics
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