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Hiring Freshers For Technical Support/ Int Voice/ Sal upto 4.5lpa @ Rivera Manpower

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 Hiring Freshers For Technical Support/ Int Voice/ Sal upto 4.5lpa

Job Description

HIRING FOR TECHNICAL SUPPORT Voice/CHAT PROCESS


Salary: Upto 4.5lpa
Work Location: BTM Layout
Eligibility: Graduates & Undergraduates can apply

Job Description (Technical Support Voice/Chat Process):

  • Handle customer queries through Voice / live chat with high accuracy and clarity
  • Troubleshoot basic technical issues related to products/services
  • Guide customers with step-by-step resolutions
  • Document interactions and update internal systems
  • Ensure quick response time and maintain chat quality standards
  • Provide excellent customer experience with a problem-solving approach
  • Work closely with internal teams for escalations and issue resolutions

Requirements:


  • Excellent verbal and written communication skills
  • Typing speed: 35 WPM, 90% accuracy
  • Ability to multitask and handle multiple chats
  • Good analytical & logical thinking
  • Customer-focused attitude

  • SHIFT:- ROTATIONAL INCLUDING NIGHT

Contact


Dharshan

7996002***

Rivera Manpower Services

*****(DROP A MESSAGE AND SEND CV ON WAHTSAPP IF THE LINE IS BUSY)*****

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   TECH SUPPORT IT Helpdesk L1 Support Desktop Support Helpdesk Service Desk CUSTOMER SUPPORT Technical Voice Process IT Support System Support Software Support

 Fraud Alert to job seekers!

₹ .25-4.5 Lacs P.A

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Rivera Manpower

Rivera Manpower Services is a trusted name in recruitment, specializing in end-to-end talent solutions across both IT and non-IT sectors. For over a decade, we have collaborated with leading organizations to streamline their hiring processes and deliver high-quality professionals for niche and cri...